Assessing the Impact of Working Environment on Employee Productivity
No of Pages: 71
Project Code: MGT4
References: Yes
Cost: 5,000XAF Cameroonian
: $15 for International students
CHAPTER ONE
INTRODUCTION
1.1. Background to the Study:
Organizational
environment plays an essential role for the employees. These days employees may
have a large number of working alternatives, thus the environment in workplace
becomes a critical factor for accepting and/or keeping the jobs.
The
quality of environment in the workplace may simply determine the level of
employee’s motivation, subsequent performance and productivity. Therefore,
human resource managers (HR) need to consider new strategies for selecting and
retaining best talents for their organizations.
Higher
salaries and compensation benefits may seem the most likely way to attract
employees. Some factors in workplace environment may be considered essential
such as employee’s engagement, productivity, morale, comfort level etc. both
positively and negatively.
Human
effort in organization is indispensable. It constitutes a complex phenomenon to
managers of such organization to comprehend. Accordingly, it is believed that
every behaviour is a goal directed. Hence, the effect of work environment in
achieving set target for the organization must be in adequate condition.
Therefore,
the nature of office concerned with these things that influence workers’
productivity, which constitute the “why” of people behaviour’s? Why do people
do things differently? Why is X’s moral higher than Z’s? What are these
increases in work productivity?
However,
the organizational target can only be achieved if the environment is conducive.
Work environment consists of the office buildings, its furniture and layout as
well as the physical conditions under which workers operate.
it
is also concerned with the external factors to the business which the office
serves, the industry or other activities within which the business lies, the
custom and laws of the community within which they operates.
These
environmental factors are always changing and the office must react to the
changes, but how does the customs and laws reduce workers morale? This question
can be answered after investigation. Office and work environment are dynamic,
but the most dynamic factors in the office is human factor.
Workers
today are more educated than before. They are more likely to raise questions
about their environment of work since management itself is dynamic pro. It has
adhered and addresses itself to the provision of good environment of work for
workers’ productivity. But what are those increases that enhance productivity?
Therefore,
answer will be made after investigations. However, poor work environment and
bad conditions such as improper lightening and ventilation, excessive noise and
emergency excess, have posed a great danger to workers health and therefore
make them to work with less joy and enthusiasms and work progress is hampered
and disrupted.
There
are many organizations in which employees encounter with working conditions
problems related to environmental and physical factors. Perch and Slade (2006)
argued that the employee disengagement is increasing and it becomes more
important to make workplaces that positively influence workforce.
An
understanding of the effect of work environment on the productivity of
employees cannot be over-emphasized or seen as overstatement in every
organization. Experience has shown that workers are directly influenced by the
environment they find themselves or where their competence will achieve nothing
in terms of productivity if the environment is not conducive.
This
is in respect of workers AMSS (Alpha Marine Shipping Services) Service and
issue of unproductive nature of workers is compounded with the poor nature of
the environment. Therefore, because of
the adverse effect of work environment on morale of employees, Mill stated the
need for provision of good physical work environment for workers in 1930 after
the First World War.
During
this period, various management teams were concerned with the importance of
maintaining loyalty and morale through the elimination of irritants such as
temperatures, noise and pollution from their environment.
This
was later spread out to include a wider area of disturbing influences like
feeling of insecurity in relation to employment, unfairness on the part .of
supervision and not being accepted by one’s fellow employees.
There
is a great need for standard of working condition received legal backing by
1963 law and act of parliament which made it mandatory for all business
organizations to provide the minimum standard of interest that will enhance the
performance of employees as an objective. The research presents the analysis of
the working environment of Alpha Marine Shipping Service ltd Limbe at
Mukudange.
1.2. Problem Statement and Justification of the
Study:
Every
organisation in today world is set up for a purpose which is generally known as
objectives. These objectives can be archive when employee productivity is
realised and the working environment is healthy.
Elnaga
(2013) says that employee's performance is important for the company to make
every effort to help low performers. With all the increasing importance of work
environment to employee productivity many organisations still base more of
their attentions on objectives without focusing any attention on the factor
which triggers the productivity of the employee which is the work environment.
The
absence of important of work material as a result of non-availability of some
necessary office facilities like air condition, rugs or tiles, good ventilation
in some of the department in the company is a common feature. Some offices or
departments look depressing and stimulating.
Some
of them have no louvers, light, the absence of mobile network in the company or
work environment, absence of medical team personnel in the work environment, no
regulations governing the personnel at the work place, no first aids at the
work place, no risk prevention measures at the work environment and some with uncompleted
roofs.
These
acts of negligence by the mangers have gone a long way to reduce workers
performance or morale. The state of affairs in the company has resulted to
negative attitude by the employees which is inimical to the progress and
accomplishment of the company’s set objective.
The
reason for caring out the research is to meet the partial requirement for the
award of B-TECH. As an undergraduate in the field of logistics and transport
management the quest to know more and better gave me the urge to carry out this
research an lastly in other to actually understand how exactly how the work
environment is vital in improving the employee productivity for and
organisations. With an attempt to answer the questions in the research work
1.3. Objectives of the Study:
This
study is made up of two set of objectives that is the primary or main and
specific objectives as examine below;
Main Research Objective
- The main objectives of the researcher carrying out this study, is to investigate and identify the effect of work environment on the productivity of employees in an organisation using the case of Alpha Marine Shipping Services Ltd Limbe.
Specific Research
Objectives
- To investigate if there exists any relation between workplace conditions and employee’s performance
- To examine the factors that develops work place environment and impact positively on employee’s productivity
- To find out the impact of employee welfare on employee performance, partially
- To reveal the impact of training and development on employee performance
- To study how work environment affects customer relationship.
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